Returns & Exchanges

At Goose Creek Candle, we want you to be completely satisfied with your home fragrance experience. If you are not happy with your purchase, you may return unused items within 30 days of delivery for a full refund.

1

Initiate Your Return

Contact our customer support team with your order number and the specific items you wish to return to receive a Return Authorization number.

2

Pack with Care

Carefully pack the unused candles in their original packaging with sufficient cushioning to prevent breakage during transit.

3

Ship the Package

Affix your shipping label to the box and drop it off at any authorized carrier location; please note that customers are responsible for return shipping costs.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing